Our work / Coweta County Fire and Rescue
Getting a fire department out of spreadsheets.
Shift-based payroll was running on manual workarounds. Every correction cost administrative hours, and every spreadsheet was a place for an error to hide.
What we did
Mapped the actual payroll workflow, including the informal workarounds staff had built to make it function.
Identified which steps were worth automating first, measured in admin hours recovered and error risk removed.
Designed an automation-first MVP: the smallest system that removes the most manual handling.
Sequenced the rest into a phased roadmap the department could fund in stages.
Why it mattered
Public-sector teams rarely get to buy their way out of a process problem. The value was in a plan that fits real budget cycles and doesn't require replacing everything at once.
“ I am pleased to recommend Product on Point for their outstanding work in the development and proposal of innovative solutions.
Recently, they undertook a comprehensive project to overhaul the payroll system for the Coweta County Fire Department. Their approach was nothing short of exceptional.
From the outset, Product on Point demonstrated a deep understanding of our unique needs and challenges. They conducted thorough research, engaged with stakeholders, and provided a proposal that was both forward-thinking and practical. Their attention to detail, combined with their ability to streamline complex processes, has the potential to significantly improve our department's payroll operations.
Moreover, their team was professional, responsive, and committed to ensuring that all our concerns were addressed. They provided clear communication throughout the project, making the entire process smooth and transparent.
I am confident that Product on Point would be an asset to any organization seeking expertise in product management or product development. Their dedication to delivering high-quality solutions, coupled with their innovative approach, sets them apart in the industry.
I highly recommend Product on Point for any future projects and look forward to continuing our collaboration.
Cathy Farr
Head of Administration, Coweta County Fire & Rescue